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Location: Aldershot Garrison Sports Centre 

Reports to: Duty Manager

Key Purpose of the Role:

Deliver a professional service when operating the leisure facilities within Aldershot Garrison

Key Responsibilities:

• To provide effective supervision of the fitness facilities including fitness suite balcony and classes during the centres operating hours,

• Maintaining a high-profile presence through interacting with clients, ensuring availability to assist gym users as required.

• To ensure that clients are taught safe and effective exercise, through conducting gym inductions in accordance with the centres Standards & Procedures.

• Ensure that clients receive on-going advice and guidance on safe and effective exercise and the correct use of equipment, offering advice and demonstrations where appropriate.

• Planning and teaching of classes, master classes, courses and workshops where appropriate

• Ensure that the fitness areas are kept in a clean and tidy condition throughout your shift and ensuring that cleaning duties and rotas are completed and signed off

• Conducting all maintenance checks and ensuring all maintenance duties and rotas are completed and signed off

• Reporting of any maintenance issues to the relevant channel and recording the issues found in the maintenance folder

• To ensure that all club member record forms such as Par Q’s are completed and processed in the correct manner.

• To ensure the completion of gym records e.g. open and close, maintenance and cleaning check lists.

• Maintain high standards of personal presentation and professionalism.

• Setting up and clearing away of equipment, as required.

• To assist your line manager to ensure the smooth running of the fitness classes offering suggestions for improvement where appropriate.

• To assist the manager to deliver a successful and profitable personal training program ensuring clients receive the best possible service.

• To initiate and facilitate membership retention activities with the overall aim of helping to keep members motivated and using the club on a regular basis. E.g. organising bi monthly gym challenges and events for the club members where appropriate.

• Maintain a high level of industry knowledge through on-going CPD

• Attend internal training sessions as required.

• To maintain the safety and wellbeing of all customers who use our facilities.

• To carry out duties in a safe and proper manner both for yourself and the well being of others. To adhere to Aspire Health & Safety Codes of Practice and Regulations as appropriate.

• To maintain National Pool Lifeguard Qualification and to assist on shift when required



• A nationally recognised Level 3 industry qualification.
• Level 3 REPS instructor
• Personal Training Qualification
• First Aid At Work Qualification

Experience & Knowledge:

• Excellent Communication Skills
• High Customer Service Levels

• Experience of working within a Gym Environment
• Good numeracy and literary sills
• The ability to take instruction and to work unsupervised
• Self motivated, self assured with attention to detail


• Communicates clearly and uses effective methods to deliver the message.
• Works effectively with others and maintains constructive
relationships within the team, across the business and externally
• Commits to putting customers first and delivers high quality service that meets or exceeds expectations of both internal and external customers.
• The commitment to Safety First – Always and the drive for continual improvement in this area
• Understands the right level of quality delivered to enhance customer satisfaction
• Understands how ADSL operates and the impact that actions and decisions have on the business.
• Embraces change; seeks improvements in working practices and challenges the status quo for the benefit of the business
• Understands that ADSL has budgets and their importance for management • Understands goals and standards expected of self, following ADSL’s Values


Salary up to £21,189 and *Salary range is dependent on location, skills and experience*

    • Job type: Full-time
    • Location: Aldershot
    • Date posted:
    • Pay: £-