Job Title: Technical Delivery Manager
Location: Stoke-on-Trent / Reading
Salary: £65k DOI
Role Purpose:
At SecureCloud+ we deliver fully managed secure ICT services to the UK’s Defence and Security sectors. We are a growing and forward-thinking business with an ethos to have fun whilst getting the job done!
We are currently looking for a talented Technical Delivery Manager to join our team. As a TDM you will be responsible for overseeing and coordinating the end-to-end delivery of Secure Defence Collaboration services, ensuring successful project execution, customer satisfaction, and business growth. This role requires strong leadership skills, technical expertise, and a deep understanding of project management within the defence and national security sectors.
Role Responsibilities
Key Responsibilities:
1. Project Planning and Execution:
o Define project scope, objectives, deliverables, and timelines in collaboration with both internal and external stakeholders.
o Develop detailed project plans, specifying technical tasks, schedules, and resource requirements.
o Oversee the project life cycle, including planning, execution, testing, delivery and service transition phases.
o Ensure that project deliverables meet the defined requirements and quality standards.
2. Team Coordination:
o Lead cross-functional project teams, including developers, engineers, quality assurance, and business stakeholders.
o Facilitate project stand-ups, sprint planning, retrospectives, and other Agile ceremonies.
o Foster a collaborative environment, ensuring clear communication and alignment among team members.
3. Stakeholder Management:
o Serve as the primary point of contact between the technical team and business stakeholders.
o Provide regular project updates and progress reports to senior management and stakeholders.
o Manage expectations by effectively communicating project timelines, risks, and dependencies.
4. Risk and Issue Management:
o Proactively identify and monitor project risks, issues, and roadblocks, developing mitigation strategies.
o Escalate critical issues to senior leadership when necessary.
o Maintain a risk register and track mitigation efforts.
5. Technical Expertise:
o Apply a strong understanding of technical concepts to guide project teams and stakeholders.
o Ensure alignment of technical solutions with overall business and technical strategies.
o Assist in technical decision-making and provide direction to engineering teams.
6. Budget and Resource Management:
o Manage project budgets, ensuring that expenses are within the allocated resources.
o Track and report financials, ensuring projects are delivered on time and within budget.
o Optimize the use of internal and external resources, including vendor and contractor management.
7. Quality Assurance and Testing:
o Ensure that quality control processes are implemented and adhered to throughout the project.
o Collaborate with quality assurance and testing teams to validate deliverables.
o Ensure that testing cycles and feedback loops are completed before project launches.
8. Post-Project Evaluation:
o Conduct project lessons learnt and continual improvement workshops to assess successes, challenges, and areas for enhancements.
o Document and share lessons learned and best practices for future projects.
o Provide ongoing support and oversight for launched projects, ensuring smooth transitions to operational teams.
Education and Experience Requirements
Key Qualifications:
- Education: Bachelor’s degree in Computer Science, Information Technology, Engineering, or a proven history operating within the technology sector.
- Relevant certification (e.g. PMP, PRINCE2 Practitioner) preferred.
- Experience: o 5+ years of experience in project management, with a proven track record of success in delivering technology projects within defence or national security/infrastructure sectors. o Proven success in delivering technology projects on time, within scope, and within budget. o Experience working with Agile methodologies (Scrum, Kanban) and tools (Jira, Confluence, Trello, etc.).
- Project Management Skills: o Proficiency in project management tools such as MS Project, Keyed in, or similar tools. o Ability to create and maintain project plans, timelines, and dashboards. o Strong documentation, report generation, and presentation skills.
- Soft Skills: o Excellent leadership, communication, and interpersonal skills. o Strong problem-solving and conflict resolution abilities. o Ability to handle multiple projects simultaneously in a fast-paced environment. o Detail-oriented with a focus on delivering high-quality outcomes.
SecureCloud+ is an equal opportunities employer and does not discriminate on the basis of age, sex, colour, religion, race, disability, or sexual orientation. Our hiring decisions are based on an individual’s experience and qualifications for the job advertised.